Aged Care

This is an extension to Microsoft Dynamics 365 Business Central.

Why?

Aged Care is a Business Central extension for retirement and aged care centres — unifying hospitality billing (accommodation, catering, activities) and medical care management (health monitoring, medication, treatments) in one system, from waiting list to monthly invoice.


What does it do?

Resident Management

  • Centralised Resident Card with photo, personal details, emergency contacts, and family relationships.
  • Waiting list management: track prospects, expected admission dates, and priorities before a bed becomes available.

Health & Care Tracking

  • Monitor each resident's allergies, vaccinations, medication schedules, and weight history directly on the Resident Card.
  • Integrated with the Health Tracks module for structured care plans and treatment histories.

Service Catalogue & Billing Policies

  • Define hospitality services (rooms, meals, laundry, activities) and medical services (nursing, physiotherapy, consultations) offered by your centre.
  • Attach individual billing policies: fixed price, daily rate, per-usage, or subsidised rate.

Invoicing — Ad-hoc and Batch

  • Issue invoices on demand or run a batch invoicing cycle to process all active residents in one step.
  • Powered by Business Central's Project (Jobs) engine: services tracked as job planning lines (delivered vs. billed). The Membership extension adds subscription and recurring charge patterns so periodic fees are generated automatically.
  • The resulting invoices are standard Business Central Sales Invoices, fully integrated with the General Ledger and Accounts Receivable.

Split Payments & Funding Bodies

  • Allocate charges across multiple payers: family contributions, private insurance, and government / state-funded bodies.
  • Configure split rules per resident or service type; amounts flow to the correct debtor account automatically.

Resource Allocation via Microsoft Bookings

  • Manage access to shared facilities (therapy rooms, transport) and specialist staff (physiotherapists, visiting doctors) via Microsoft Bookings.
  • Staff and residents book via Microsoft Bookings — any browser or the Bookings app. Confirmed bookings synchronise automatically into Business Central, keeping scheduling and billing data aligned.

Inventory & Procurement

  • Built on Business Central's full supply chain engine — purchasing, receiving, stock tracking, and reorder policies.
  • The Keep In Stock extension simplifies this for care staff: replenish medical supplies and catering stock with minimal clicks — purchase orders are raised automatically.

Multiple Locations & Restricted Access

  • Model each care centre or wing as a Responsibility Centre, enhanced by MatchBC Set Dimensions (auto dimension tagging) and Responsibility Center Number Series (location-specific numbering).
  • Restrict staff to their assigned locations via the MatchBC User Restrictions By Dimensions extension — no custom development required.

Who is it for?

Ideal for retirement villages, aged care centres, and multi-site operators needing integrated hospitality and medical billing with location-level access control — all inside Business Central.


Prerequisites

Required companion extensions (all available from MatchBC on AppSource):

Extension Purpose
Health Tracks Care plans, treatment history, clinical observations
Relationships Relationship management (family, legal, funding bodies)
Waiting List Waiting list and admission management
Membership Subscription-based and recurring billing
Split Payment Invoice split across multiple payers
Bookings Microsoft Bookings integration and BC sync
Keep In Stock Simplified inventory replenishment
Set Dimensions Automated dimension assignment
Responsibility Center Number Series Location-specific number series
User Restrictions By Dimensions User access restricted by location

Supported Languages

The user interface is available in 14 languages:

English, Czech (cs-CZ), German (de-DE), Spanish (es-ES), French (fr-FR), Indonesian (id-ID), Italian (it-IT), Japanese (ja-JP), Dutch (nl-NL), Polish (pl-PL), Portuguese (pt-PT), Swedish (sv-SE), Thai (th-TH), Chinese Simplified (zh-CN).